Clear Voice 8×8
The world you operate in is transforming. It’s a digital-first world and it means your customers want to talk to you through the channels that suit them best, at a time that suits them.
[ Driving success through cloud communications ]
Against a backdrop of shifting customer expectation, businesses are looking to collaboration and new ways of working that allow their people to work effectively and securely from anywhere, while at the same time providing leading edge customer service.
That’s why we’ve partnered with 8×8, the world-leaders in software-as-a-service – providing voice, video, chat, contact centre and enterprise-class APO solutions, all powered by one global cloud communications platform.
Coupled with Vaioni’s unified comms and connectivity knowledge and unmatched delivery and support, we guarantee your business complete peace of mind when it comes to all your unified communication needs.
[ Why Clear Voice 8×8? ]
We focus on trusted and proven solutions from technology and market leaders (verified by Gartner’s Magic Quadrant) to guarantee that your critical infrastructure is in the very safest hands.
We help customers solve their biggest critical communications challenges, enabling remote and hybrid workforces, delivering improved customer and employee experiences, and supporting digital transformation initiatives that drive competitive and economic advantage.
[ Product Benefits ]
- Collaborate: Team collaboration across all employees, including contact centre agents.
- Integrate: Common integration framework for UC and contact centre including Salesforce and MS Teams.
- Reporting: Real-time, company-wide analytics across all communications.
- Learn and iterate: Recordings, coaching, speech analytics and journey analytics AI-enabled experiences.
[ Testimonials ]
Vaioni’s solution is just right for our needs. It’s fast and secure and allows for seamless connectivity across our sites. The fact that we can hand over the management and maintenance to a trusted partner is a huge bonus for the IT team, because it frees up time for us to focus on other projects.”
In terms of technology, service and price, our solution is exactly right for our needs. It’s turned a messy, dislocated IT estate into one that works seamlessly across sites and services. It’s given us the capacity, resilience, and security to add more and better services with confidence.”
We need to be able to trust that our connectivity solution will be up and running all the time, and Vaioni has delivered that with an advanced, separated network. But it’s gone further, with a very competitive price and customer support that is head and shoulders above what we’d been used to from our last provider.”
Vaioni is already trusted to manage over 2,000 connectivity services globally for the UK’s market-leading businesses. By working with us, you’ll have certainty that the infrastructure that drives your business today and tomorrow.